Many people believe that once they have signed a "No Win No Fee" agreement, they are trapped with that solicitor until the case ends. This is not true. If you feel your case is being neglected, mishandled, or moving too slowly, you can transfer your file to a new firm.

Why do people switch solicitors?

Personal injury claims can take months or years. You need a legal team you can trust. Common reasons clients transfer their claims to our panel include:

Are you experiencing this?
  • Lack of Communication: Your solicitor never returns calls or emails.
  • Constant Delays: Nothing seems to happen for months at a time.
  • Staff Turnover: Your case keeps getting passed to different junior staff.
  • Pressure to Settle: You feel pushed to accept a low offer just to close the file.
  • Lack of Expertise: Your solicitor doesn't seem to understand the complexity of your injury.

Will switching cost me money?

The Short Answer: No.

You will not have to pay your old solicitor upfront. When you switch, your new solicitor will usually sign an "Undertaking". This is a promise to pay your old solicitor's costs at the end of the case, but only if the claim wins. This cost is recovered from the insurance company, not your pocket.

How to switch solicitors: The Process

Moving your claim is much easier than you think. You do not need to have an awkward confrontation with your current lawyer.

1
Contact Us: Speak to our team for a confidential review of your case. We will tell you immediately if we can take over your claim.
2
Sign Authority: You sign a simple form authorising us to act for you.
3
We Handle The Rest: We contact your old solicitor, arrange the transfer of your file, and get your case back on track.

Will switching delay my claim?

Actually, switching often speeds up the claim. If your current solicitor is sitting on the file, moving it to a proactive, specialist firm will get things moving again.

Frequently Asked Questions

Can I switch if I have a court date?
It is more difficult to switch if a trial date is imminent, but not impossible. Contact us immediately for advice.
What if I was assigned a solicitor by my insurance?
This is very common. You have "Freedom of Choice". You do not have to use the panel firm your insurer assigned to you, especially if you are unhappy with their service.