Around 3,600 people were seriously injured on London's roads alone in 2024, according to Transport for London's Casualties in Greater London report, and thousands more were injured at work, in public places, and through substandard medical care across the capital. If you're one of them, Casibus connects you with regulated personal injury specialists who know how claims work in London - the courts, the trauma centres, the Transport for London processes, and the local accident contexts that matter to your case.
Every case we take on is on a no win, no fee basis. The first consultation is free, confidential, and carries no obligation.
Who we help in London
We support injured people across all 32 London boroughs and the City of London - from Barnet to Bromley, Hounslow to Havering, Ealing to Enfield. Our panel works with clients based on accident location, residence, or place of work, including:
- London residents and commuters injured in the capital.
The types of London personal injury claim we handle
Road traffic accident claims in London
London's roads are busier, slower and more mixed than almost anywhere else in the UK. That produces a distinctive claim mix - a high proportion of bus, taxi, cycle, motorcycle, and pedestrian cases relative to other cities. We handle:
- Car accident claims - including tariff-based whiplash cases through the Official Injury Claim portal under the Whiplash Injury Regulations 2021 (as amended in May 2025).
Work accident claims in London
London's construction pipeline, warehousing, logistics, retail, hospitality and healthcare sectors together generate thousands of reported injuries a year under RIDDOR. We run work accident claims against employers and principal contractors for the full range - construction-site falls, scaffolding incidents, manual handling injuries, office accidents, defective equipment, and assault at work (hospitality and healthcare are prevalent in London). See work accident claims and construction site accident claims.
Medical negligence claims in London
London hosts some of the UK's largest teaching hospitals and a huge private healthcare sector. We handle NHS and private clinical negligence claims across every specialty - hospital negligence, GP negligence, misdiagnosis (including at London walk-in centres and A&Es), surgical errors, dental negligence, and birth injury claims arising in maternity units across the capital. Serious birth injury cases are frequently investigated under NHS Resolution's Early Notification Scheme. See medical negligence.
Public liability claims in London
Slips, trips and falls in supermarkets, pavements maintained by local highway authorities (claims under the Highways Act 1980), accidents in pubs and restaurants, injuries at tourist attractions, dog bites in parks, and holiday accidents abroad arranged through London-based operators. See public liability claims.
Criminal injury compensation (CICA)
London reports some of the country's highest rates of violent crime. Where you've been injured as the innocent victim of a crime reported to the Met Police or City of London Police, a CICA claim runs alongside (or instead of) a civil claim - see criminal injury claims.
Accident contexts that are distinctively London
The Underground
Claims arising on the Tube include slips and falls on escalators, trips on platform surfaces, injuries in crowd crushes, doors closing on passengers, and accidents during evacuations. Liability usually rests with London Underground Limited (LUL) as operator. Evidence preservation is time-sensitive - CCTV is routinely overwritten if not requested quickly.
London buses and coaches
TfL bus passenger injuries - sudden braking falls on upper decks and standing-passenger injuries on accelerating double-deckers are common claim patterns. Claims are run against the operating company (Arriva, Metroline, Go-Ahead London, RATP Dev, Stagecoach London etc.) as TfL contracted operators.
Cycling
Nine cyclists were killed on London's roads in 2024 and 985 were seriously injured or killed while cycling or motorcycling - up on the previous year. Cycle claims frequently involve HGV blind-spot collisions, dooring (the 'Dutch reach' is still not second nature in London), and poor cycle-lane surface defects.
E-scooters
TfL's e-scooter rental trial plus widely-used private e-scooters have created a new claim category - rider injuries from pothole / surface defects, pedestrian-vs-e-scooter collisions, and collisions between cars and rental e-scooters at junctions.
Construction
From Nine Elms and the Royal Docks to West London regeneration and the upgrade programmes at King's Cross and Euston, London construction sites generate a disproportionate share of serious work accident claims - falls from height, crane incidents, scaffolding collapses, excavation work. The Construction (Design and Management) Regulations 2015 (CDM) apply, and claims often involve multiple defendants.
Hospitality and late-night venues
Assault at work claims in the nighttime economy are a recurring category - bar and restaurant staff, hotel workers, security personnel. Employers have a duty to take reasonable steps to protect staff from foreseeable violence.
Where London personal injury claims are heard
The overwhelming majority of claims settle without a hearing. Where they don't, London PI claims typically go to:
- Central London County Court (Thomas More Building, Royal Courts of Justice complex) - the main County Court for the capital.
Your solicitor decides the right court based on value, complexity, and convenience for witnesses.
London's major trauma centres
Serious injuries in London are typically routed through one of four adult major trauma centres in the NHS London Major Trauma Network: The Royal London Hospital (Whitechapel) for east London, King's College Hospital (Denmark Hill) for south-east, St George's Hospital (Tooting) for south-west, and St Mary's Hospital (Paddington) for west and north-west London. Children's major trauma is centralised at The Royal London and St Mary's. Records from these trauma centres - together with any ambulance service records from London Ambulance Service - are often the foundation of a serious personal injury claim.
How a London personal injury claim actually runs
- Free eligibility call. A specialist assesses whether you have a claim and flags the time limit.
For the full process, see the personal injury claims process guide.
How much compensation could you receive?
Compensation in the UK is national - it doesn't go up just because an accident happened in London. General damages follow the Judicial College Guidelines 17th edition (April 2024); special damages reflect your actual losses (and London salaries, rents and private-healthcare costs often push special damages higher than in other cities). Use our calculator for a quick estimate or read how much compensation for a full walkthrough.
No win, no fee in London
Every case we take on runs on a Conditional Fee Agreement - no upfront fees, no hourly bills, no exposure to the other side's costs if the claim loses (subject to After-the-Event insurance and the terms of the CFA). If the claim wins, the success fee is capped at 25% of general damages and past losses. Detail in no win no fee explained.
Why Casibus for a London claim
- Specialist personal injury focus - we don't cross-sell conveyancing or wills alongside.
